💸 Refund & Cancellation Policy

AmitJiTech.shop & AmitJiTech.com
Last Updated: October 8, 2025

1. Introduction

This Refund & Cancellation Policy governs all transactions made through AmitJiTech.shop and AmitJiTech.com, operated by Amit Kumar Gupta, Founder & CEO of AmitJiTech™, based in Delhi, India.

By purchasing a digital course, service, or product from our websites, you acknowledge and agree to the terms outlined below.
Our goal is to ensure complete transparency and a fair experience for all users.

2. Nature of Our Products and Services

We offer both digital and service-based products, including:

CAD/CAM Engineering & Design Services
Online Training & Digital Courses
Affiliate Tools, Software Bundles, and E-books
Consulting or Custom Industrial Design Services

Because our offerings are digital or customized by nature, they cannot be “returned” like physical goods. Hence, refund eligibility varies based on product type.

3. Refund Eligibility

a. Digital Courses / Online Programs

Once access to a course or training material is granted, no refunds will be issued.
Refunds may be provided only if:
- The course could not be accessed due to a verified technical issue on our platform.
- The issue is reported within 48 hours of purchase.
Refund requests after 48 hours of access will not be accepted.

b. CAD/CAM Services or Custom Projects

Engineering or design services are custom-built for each client; thus, no full refund is possible once the project begins.
If a client cancels before project initiation, a partial refund (up to 70%) may be approved after deducting consultation and resource costs.
Project cancellation requests must be made in writing via email: business.amitgupta420@gmail.com

c. Digital Product Bundles / Software Tools / E-books

Refunds are not applicable for downloadable or delivered digital items.
In case of a duplicate payment or technical error, a full refund will be issued upon verification.

4. Subscription & Renewal Payments

If any product or course operates on a subscription basis, users must cancel their renewal before the next billing date to avoid automatic charges.
No partial or retroactive refunds will be provided for unused time or early cancellations.

5. Payment Gateway Fees

All payment processing charges (from Cashfree, Razorpay, PayU, or PayPal) are non-refundable, as these are third-party transaction costs.

Refunds, if approved, will be issued excluding such transaction fees.

6. Refund Processing Time

Approved refunds will be processed to the original payment method within 7–10 business days.
Delays beyond this period may occur due to bank processing times or gateway policies.
You will be notified by email once your refund has been initiated.

7. Refund Denial Conditions

Refunds will not be provided under the following circumstances:

Change of mind or personal decision after course/service delivery.
Violation of Terms of Service or content-sharing policies.
Attempted misuse, duplication, or unauthorized distribution of digital content.
Delayed refund requests beyond the eligible timeframe.

8. Order Cancellations

a. Before Payment

Users may cancel their order anytime before completing the payment process — no charges apply.

b. After Payment

Cancellations are allowed only before the project or course access is activated. Once access or service delivery starts, cancellation is no longer possible.

9. Contact for Refunds

If you believe you are eligible for a refund or have questions regarding this policy, please contact our support team directly:

📧 Email (Support): support@amitjitech.shop
📧 Business Contact: business.amitgupta420@gmail.com
📱 WhatsApp / Phone: +91 8765400167
🌐 Websites: https://cad.amitjitech.com | https://amitjitech.com
📍 Location: Delhi, India

All refund or cancellation requests must be submitted in writing with the following details:

Full name
Order ID / Transaction ID
Payment method used
Reason for refund request

10. Dispute Resolution

Any disputes related to refunds or payments will be handled as per Indian laws under the jurisdiction of Delhi courts.
We always encourage resolving issues through direct communication before escalating legally.

11. Policy Updates

We may modify this Refund & Cancellation Policy at any time to reflect changes in laws, services, or gateway procedures.
All updates will be reflected on this page with a revised “Last Updated” date.

We recommend reviewing this policy periodically.

12. Founder’s Note

“Customer trust is our biggest asset.
Every service, training, and digital product on AmitJiTech is created with dedication, technical expertise, and integrity.
We always aim to deliver value first — and ensure every transaction is transparent and fair.”
— Amit Kumar Gupta, Founder & CEO, AmitJiTech™

Empowering Global Entrepreneurs with Digital Knowledge and Engineering Innovation.